Leading tumble dryer manufacturer White Knight has issued a safety notice relating to a component fitted to small group of tumble dryers manufactured in 2010. The supplied component in question is a connector that was fitted to a number of dryers manufactured in October of that year. The part does not meet White Knight’s required specifications and is being regarded as a potential fire hazard.
If you own a White Knight tumble dryer then this blog post will help you identify if your tumble dryer is one of the models and the action you need to take.
The fault is caused by a connector component with the potential to overheat that was fitted to selected tumble dryers. White Knight is currently attempting to locate all tumble dryers that may have been fitted with the component to remove the potential risk associated with the below specification component.
Which White Knight Tumble Dryers are affected?
Not all White Knight tumble dryers are affected, the issue is restricted to a small group of model and serial numbers of the White Knight 1800 Condenser Dryer, so please take the time to check your appliance against the list below:
- 0312 76A 15002 (77AW)
- 0312 767 15009 (767C)
- 0312 76A 15010 (77AW)
- 0312 76A 15330 (77AS)
- 0312 76A 31000 (CL76AWH)
Finding your White Knight tumble dryer model number is really easy and will only take a few seconds. It will be located on the inside of the tumble dryer door. If your model number matches one from the list then you should check the serial number as only selected batches of the appliance have the component.
The serial number is located in the same place as the model number.
- 1041 107080 to 1041 107598
- 1042 117759 to 1042 118046
- 1042 118761 to 1042 119460
- 1042 122230 to 1042 122329
- 1043 132621 to 1043 133490
- 1044 136464 to 1044 136613
- 1044 142276 to 1044 142775
- 1044 145676 to 1044 145975
- 070800, 070954, 070865, 072013, 070864 and 070738
What to do next?
If your tumble dryer matches both the model and serial number then you should stop using it immediately and disconnect it from the mains as a precautionary measure. White Knight will replace the component free of charge, so once you have disconnected the appliance you need to contact them directly on the below telephone number:
UK Freephone: 0800 952 1102
Ireland Freephone: 1800 844 165
Lines are open 7 days a week between 8am and 8pm.